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MTDC Online Hotels Reservation System
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Customer-ID Details E-Mail: Payment Details
Customer-ID   
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sbi hotel

Instant Reservation__________________

by making payment through Credit/Debit Card: Pinewood Hotel has enabled payment facility through Credit/Debit (Master Card and VISA) through payment gateway of HDFC Bank. Please choose the relevant option on the availability page for making payment by credit/debit card, so that instant reservation is made in your name. The debit card shall be accepted provided the respective issuing bank has enabled the same for internet usage.

E-mail Reservation____________________ Disclaimer
  • The latest availability  position is shown on the Next Page, along with an option to send an Email for Reservation Request. Each Request is processed immediately and accommodation, if available, is blocked only, and a unique Customer-ID is allotted. The option to know Your Customer-ID is also given on the Next Page.
  • For making payment through HDFC  Bank to Pinewood Hotel for confirmation of blocked accommodation, you must deposit the advance payment (within 2 days of getting Customer-ID) in the form of cash/cheque in the Pinewood Hotel account no. CA 05482000001807 at the nearest HDFC Bank Branch. The Customer Name and Customer ID (as in Know your Customer-ID option) must be clearly written on the Current Account Deposit Slip both on the Main Slip as well as the Counterfoil front & back also.
  • HDFC Net Banking Customers can transfer money directly into the Pinewood Hotel account.
  • However, if there is no HDFC Bank in your country/city, you may send Payment through registered/courier/speed post in the form of Demand Draft only drawn in favour of  “Pinewood Hotel, Shillong” payable at “Shillong (Meghalaya, India)”, on following address:

Manager,
Pinewood Hotel,
Rita Road, European Ward,
Shillong -  793 001,
Meghalaya, India.

  • The  Payment must be 100%, for the first day and 50% for remaining days, of the tariff of the selected Unit Type.
  • Immediately after depositing cash (most preferred mode)/cheque/draft in the Pinewood Hotel account in the nearest HDFC  Bank Branch or sending Demand Draft by post, send an E-mail about Payment Details,  as an advance intimation using the button given above. The cash deposited in the Pinewood Hotel account through HDFC  Bank Branch is instantly informed to the Pinewood Hotel Front Office and, hence, confirmation is done on the same day in the evening.
  • In case of depositing the cheque in the HDFC Bank Branch, confirmation will be done after realization of the cheque/draft. In any case, the payment must be made before the expected date of payment (cheques/drafts must be realized before due date), failing which the blocked accommodation will be automatically be released.
  • If the payment is made by post, the Demand Draft should reach by the expected date of payment, as shown against your Customer-ID. The Pinewood Hotel will confirm your Reservation only after receipt of demand draft. Check! that your status has been changed from “Blocked”  to “Reserved”,  along with other details, using the button  “Customer-ID Details”  given above.
  • Pinewood Hotel will not be responsible for any postal delay.
Discount/Priviledges__________
  • None
Cancellation__________________
  • Cancellation are not done through this interface. Please contact Manager, Pinewood Hotel, Rita Road, European Ward, Shillong-1 (Tel. 0364-2223116/2223146/2223263 E-mail ID: pinewoodshillong@gmail.com) for cancellation of any reserved accommodation.
Disclaimer____________________
  • Availability status is for information only in order to help customers in planning their stay in Pinewood Hotel. Neither HDFC Bank nor NIC is responsible for any loss arising to customers due to non-availability of the service due to any reason whatsoever
  • Pinewood Hotel reserves the right to incorporate any changes in Interface or Contents and may withdraw the service completely. No claim for compensation on any ground shall be entertained by Pinewood Hotel / HDFC Bank/NIC.

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