- The latest availability position is shown on the Next Page, along with an option to send an Email for Reservation Request. Each Request is processed immediately and accommodation, if available, is blocked only, and a unique Customer-ID is allotted. The option to know Your Customer-ID is also given on the Next Page.
- For making payment through HDFC Bank to Pinewood Hotel for confirmation of blocked accommodation, you must deposit the advance payment (within 2 days of getting Customer-ID) in the form of cash/cheque in the Pinewood Hotel account no. CA 05482000001807 at the nearest HDFC Bank Branch. The Customer Name and Customer ID (as in Know your Customer-ID option) must be clearly written on the Current Account Deposit Slip both on the Main Slip as well as the Counterfoil front & back also.
- HDFC Net Banking Customers can transfer money directly into the Pinewood Hotel account.
- However, if there is no HDFC Bank in your country/city, you may send Payment through registered/courier/speed post in the form of Demand Draft only drawn in favour of “Pinewood Hotel, Shillong” payable at “Shillong (Meghalaya, India)”, on following address:
Rita Road, European Ward,
Shillong - 793 001,
- The Payment must be 100%, for the first day and 50% for remaining days, of the tariff of the selected Unit Type.
- Immediately after depositing cash (most preferred mode)/cheque/draft in the Pinewood Hotel account in the nearest HDFC Bank Branch or sending Demand Draft by post, send an E-mail about Payment Details, as an advance intimation using the button given above. The cash deposited in the Pinewood Hotel account through HDFC Bank Branch is instantly informed to the Pinewood Hotel Front Office and, hence, confirmation is done on the same day in the evening.
- In case of depositing the cheque in the HDFC Bank Branch, confirmation will be done after realization of the cheque/draft. In any case, the payment must be made before the expected date of payment (cheques/drafts must be realized before due date), failing which the blocked accommodation will be automatically be released.
- If the payment is made by post, the Demand Draft should reach by the expected date of payment, as shown against your Customer-ID. The Pinewood Hotel will confirm your Reservation only after receipt of demand draft. Check! that your status has been changed from “Blocked” to “Reserved”, along with other details, using the button “Customer-ID Details” given above.
- Pinewood Hotel will not be responsible for any postal delay.